Privacy policy.

Effective Date: 01/05/2025
Last Updated: 01/05/2025

At Argo Health & Performance, we are committed to protecting the privacy and security of our members and website visitors. This policy outlines how we collect, use, store, and protect your personal data.

1. Who We Are

Argo Health & Performance
Company Registration: 12886199
Address: Coach Road, Whitehaven, Cumbria, CA28 7TB
Contact: Please email us directly with any privacy-related queries.

2. What Information We Collect

We may collect and process the following personal data:

  • Name, address, phone number, email address

  • Date of birth and emergency contact information

  • Health information relevant to gym activity (e.g., PAR-Q)

  • Payment information

  • CCTV footage (for on-site security and monitoring)

  • Gym usage data (e.g., class attendance, access times)

This data is collected via:

  • Our website

  • Our mobile app(s)

  • In-gym systems

  • Sign-up forms

  • Access systems

3. How We Use Your Data

We use your data for:

  • Managing gym memberships

  • Processing payments

  • Communicating updates, promotions, and newsletters

  • Delivering fitness tracking and analytics

  • Meeting health and safety requirements

  • Managing gym access securely

4. Sharing Your Data

We only share your data with trusted providers necessary to deliver our services, including:

  • Payment processors (e.g., direct debit service providers)

  • Our gym management platform (e.g., TeamUp)

We do not sell or rent your personal data to any third parties.

5. Data Storage & Security

Your data is stored securely in cloud-based systems accessible only to the owner and authorised staff. We take all reasonable steps to protect your data from unauthorised access or disclosure.

6. CCTV Use

CCTV is in operation throughout the gym premises for:

  • Member safety

  • Equipment monitoring

  • Theft and incident prevention

Footage is stored securely and only accessed if necessary for investigation or compliance.

7. Marketing Preferences

We may send you information via:

  • Email

  • SMS

  • App notifications

You are in control. You can update your marketing preferences or opt-out at any time via your gym profile or by contacting us directly.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to incorrect data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To make any such request, please contact us via email.

9. Cookies

We currently do not use cookies or any tracking tools on our website.

10. Changes to This Policy

This policy may be updated occasionally. All changes will be posted on our website and, where appropriate, notified to you directly.

Questions or Concerns?
Feel free to contact us at any time regarding your data or this policy.